ارزیابی اثرات تاثیر گذار کیفیت و خصوصیات کاربر بر روی اجرای پروژه برنامه ریزی منابع یک بنگاه اقتصادی به شکل موفق

نام فارسی :

نام انگلیسی : Assessing the impact of quality determinants and user characteristics on
successful enterprise resource planning project implementation

زبان : انگلیسی

سال: 2013

ژورنال: Journal of Manufacturing Systems

تعداد صفحات: 9

فرمت فایل : pdf

چکیده:

As barriers to transnational trade and investment have been lowered due to globalization, and information and communication technologies have improved, multinational firms can conduct operations with
increased ease. Enterprises can also utilize cost-advantageous production resources and export products
to expand their global market. Enterprise resource planning (ERP) systems serve the purpose and have
become useful instruments for managing multinational operations. Notably, ERP systems integrate information platforms to reflect operations at each operation point in real time and generate information as
a basis for decision-making and resource allocations. Thus, ERP systems are essential to global logistics
management and collaboration. However, vertical and horizontal evaluations of information systems are
necessary to determining the effectiveness and success of project implementation. This study examines
the impact of quality determinants from literature in assessing benefits using an information systems
success model. The cause-and-effect relationships between model constructs are tested using structural
equation modeling. An empirical study of leading manufacturers adopting ERP systems is used to investigate corporate benefits related to information quality, system quality, service quality, system use, and
user satisfaction. The analytical results can be a reference for practitioners and researchers evaluating
the effectiveness of management information systems